Multi Factor Account Management

New device detected

New device detected modal could be opened for those who had signed in with multi factor authentication in Web3Auth wallet.

Here are the potential solutions.

  1. You should have received an email with the subject "Your Web3Auth backup phrase" which contains a backup passphrase. Please check that email, copy the passphrase, and paste it into the field on the corresponding page.

  2. After pressing the "Verify with other factors" button in the attached image and returning to the screen, other recovery methods should be presented. Please use any one of those methods.

  3. Log in to the Openlogin login screen (, press the "Manage Account" button on the dashboard, and obtain the recovery phrase. Please paste the recovery phrase after obtaining it.

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